Frequently Asked Questions (FAQ)

Your First Visit Video

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How much does Physical Therapy Cost?

Your cost for Physical Therapy depends on your insurance plan and other factors- Our Insurance Specialist can help by giving you information on your estimated costs PRIOR to your first visit.

Do we accept out of Network clients?

Yes, again our Insurance Specialist can give you estimated costs associated with your care Prior to your visit.

Do we accept Cash based clients?

Yes, this is an option for clients without Insurance or if we are out of network with your insurance plan. Our insurance specialist can provide information and we deliberately keep our rates reasonable so you can get the care you need.

How long are treatment sessions?

Your first visit will be longer, it includes your evaluation and first treatment. This visit may last 1 hour to 1 ½ hours. Thereafter, your visits usually last 45 minutes to 1 hour, depending on each clients’ needs.

Is Physical Therapy Expensive?

Taking care of your health is a great investment. Although, we deliberately attempt to keep affordable, we understand that PT can be difficult to afford at times. We offer Care Credit to reduce the burden on our clients, allowing them to get FIRST CLASS care they need with a payment plan to meet their personal financial needs. Carecredit.com/go/525BMJ/

Furthermore, putting off Physical Therapy will cost you MORE in the long Run! By addressing the underlying problems Before they require surgery, you will save time, money, lost work days, lost income, pain & quicker recovery compare to surgical recoveries.

What about COVID concerns?

We are following CDC guidelines and following local and state health mandates in an effort to protect our staff and clients. All clients will be asked screening questions at each visit, undergo temp screening and be required to wear a face covering ( unless medically unable ). Our staff is also screened daily and we have increased our cleaning regimens, using multiple systems to keep our facility safe and clean. Clients are spaced out in treatment areas and of course hand sanitizers, hand washing and cleaning between clients is required. No show fees are waived if any client calls in due to exposure or any illness. We will get through this together!!!

Does Physical Therapy hurt?

You are in control at all times, sometimes PT can be painful. However, you are never pushed beyond your tolerance and your feedback is essential to customize your treatment and recovery plan. You can even develop a pain management plan with your Physical Therapists.

Direct Access- What does this mean?

In most cases, we can see you without a prescription – WE ARE THE ONLY PHYSICAL THERAPY facility in the area that has 2 Doctors of Physical Therapy. We are able to perform an evaluation and work with your doctor to expedite your recovery.

Will I see a licensed Physical Therapists?

Absolutely, You will see a Licensed Doctor of Physical Therapy for your evaluation and at each visit you will be treated by a licensed professional including licensed Physical Therapy Assistants and Drs. We feel very strongly about this, this is not the case at all facilities. You deserve the best care at each visit, for 55 years this has been our standard of care.

NO SURPRISE ACT NOTICE

YOUR RIGHT TO A "GOOD FAITH ESTIMATE"

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

• Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call our number on our website for more information.

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